/* ==========================================================================
   智能呼叫中心 Demo · 深色科技蓝主题
   ========================================================================== */

/* ---------- 设计令牌 ---------- */
:root {
  --bg-0: #04070f;
  --bg-1: #060c1a;
  --bg-2: #0a1428;

  --panel-a: rgba(16, 33, 64, 0.78);
  --panel-b: rgba(8, 16, 34, 0.72);
  --panel-flat: rgba(10, 20, 42, 0.55);

  --line: rgba(70, 158, 255, 0.16);
  --line-2: rgba(70, 189, 255, 0.30);
  --line-3: rgba(120, 220, 255, 0.55);

  --cyan: #22d3ee;
  --azure: #38bdf8;
  --blue: #3b82f6;
  --violet: #818cf8;
  --green: #34d399;
  --amber: #fbbf24;
  --red: #f87171;

  --txt: #e8f1ff;
  --txt-2: #9db2d4;
  --txt-3: #63789c;

  --r-lg: 16px;
  --r-md: 12px;
  --r-sm: 8px;

  --gap: 16px;

  --font-num: "Bahnschrift", "DIN Alternate", "Segoe UI", "Microsoft YaHei", sans-serif;
  --font-ui: "Segoe UI", "Microsoft YaHei", "PingFang SC", system-ui, -apple-system, sans-serif;

  --glow-cyan: 0 0 18px rgba(34, 211, 238, 0.35);
  --glow-blue: 0 0 22px rgba(59, 130, 246, 0.30);
}

/* ---------- 基础重置 ---------- */
*,
*::before,
*::after { box-sizing: border-box; }

html, body { height: 100%; }

body {
  margin: 0;
  font-family: var(--font-ui);
  font-size: 14px;
  line-height: 1.6;
  color: var(--txt);
  background: var(--bg-0);
  overflow: hidden;
  -webkit-font-smoothing: antialiased;
}

/* 背景：网格 + 光晕 */
body::before {
  content: "";
  position: fixed;
  inset: 0;
  z-index: -2;
  background:
    radial-gradient(900px 520px at 12% -8%, rgba(37, 99, 235, 0.28), transparent 62%),
    radial-gradient(760px 480px at 92% 4%, rgba(34, 211, 238, 0.16), transparent 60%),
    radial-gradient(1000px 700px at 60% 108%, rgba(129, 140, 248, 0.16), transparent 62%),
    linear-gradient(180deg, var(--bg-1), var(--bg-0) 60%);
}

body::after {
  content: "";
  position: fixed;
  inset: 0;
  z-index: -1;
  pointer-events: none;
  background-image:
    linear-gradient(rgba(80, 160, 255, 0.055) 1px, transparent 1px),
    linear-gradient(90deg, rgba(80, 160, 255, 0.055) 1px, transparent 1px);
  background-size: 46px 46px;
  mask-image: radial-gradient(circle at 50% 30%, #000 30%, transparent 88%);
  -webkit-mask-image: radial-gradient(circle at 50% 30%, #000 30%, transparent 88%);
}

::-webkit-scrollbar { width: 9px; height: 9px; }
::-webkit-scrollbar-track { background: rgba(255, 255, 255, 0.02); }
::-webkit-scrollbar-thumb {
  background: linear-gradient(180deg, rgba(56, 189, 248, 0.42), rgba(59, 130, 246, 0.28));
  border-radius: 6px;
}
::-webkit-scrollbar-thumb:hover { background: rgba(56, 189, 248, 0.6); }

/* ==========================================================================
   外壳布局
   ========================================================================== */
.shell {
  height: 100vh;
  display: grid;
  grid-template-columns: 250px minmax(0, 1fr);
  grid-template-rows: 62px minmax(0, 1fr);
  grid-template-areas:
    "top  top"
    "side main";
}

/* ---------- 顶栏 ---------- */
.topbar {
  grid-area: top;
  display: flex;
  align-items: center;
  gap: 20px;
  padding: 0 20px;
  border-bottom: 1px solid var(--line);
  background: linear-gradient(180deg, rgba(10, 22, 46, 0.92), rgba(6, 13, 28, 0.78));
  backdrop-filter: blur(14px);
  position: relative;
}

.topbar::after {
  content: "";
  position: absolute;
  left: 0; right: 0; bottom: -1px;
  height: 1px;
  background: linear-gradient(90deg, transparent, rgba(34, 211, 238, 0.65), rgba(59, 130, 246, 0.45), transparent);
}

.brand { display: flex; align-items: center; gap: 11px; min-width: 210px; }

.brand__mark {
  width: 34px; height: 34px;
  display: grid; place-items: center;
  border-radius: 10px;
  background: linear-gradient(140deg, rgba(34, 211, 238, 0.28), rgba(59, 130, 246, 0.18));
  border: 1px solid var(--line-2);
  box-shadow: var(--glow-cyan);
  color: var(--cyan);
}

.brand__txt strong {
  display: block;
  font-size: 15px;
  letter-spacing: 1.5px;
  font-weight: 600;
  background: linear-gradient(90deg, #eaf6ff, #7dd3fc);
  -webkit-background-clip: text;
  background-clip: text;
  color: transparent;
}

.brand__txt span {
  display: block;
  font-size: 10px;
  letter-spacing: 2.4px;
  color: var(--txt-3);
  text-transform: uppercase;
}

.topbar__status { display: flex; align-items: center; gap: 8px; flex-wrap: wrap; }

.chip {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  height: 26px;
  padding: 0 10px;
  border-radius: 999px;
  font-size: 11.5px;
  color: var(--txt-2);
  background: rgba(14, 30, 58, 0.7);
  border: 1px solid var(--line);
  white-space: nowrap;
}

.chip b { color: var(--txt); font-weight: 600; font-family: var(--font-num); }

.dot {
  width: 6px; height: 6px;
  border-radius: 50%;
  background: var(--green);
  box-shadow: 0 0 8px currentColor;
  color: var(--green);
  flex: none;
}
.dot--cyan { background: var(--cyan); color: var(--cyan); }
.dot--amber { background: var(--amber); color: var(--amber); }
.dot--red { background: var(--red); color: var(--red); }
.dot--blue { background: var(--azure); color: var(--azure); }

.topbar__right { margin-left: auto; display: flex; align-items: center; gap: 14px; }

.clock {
  font-family: var(--font-num);
  font-size: 15px;
  letter-spacing: 1.2px;
  color: #cfe6ff;
}
.clock small { display: block; font-size: 10px; letter-spacing: 1.6px; color: var(--txt-3); text-align: right; }

.avatar {
  display: flex; align-items: center; gap: 9px;
  padding: 4px 10px 4px 4px;
  border-radius: 999px;
  background: rgba(14, 30, 58, 0.7);
  border: 1px solid var(--line);
}
.avatar__img {
  width: 28px; height: 28px; border-radius: 50%;
  display: grid; place-items: center;
  font-size: 12px; font-weight: 600;
  background: linear-gradient(140deg, var(--azure), var(--violet));
  color: #04122a;
}
.avatar__txt { font-size: 12px; line-height: 1.25; }
.avatar__txt span { display: block; font-size: 10px; color: var(--txt-3); }

/* ---------- 侧边导航 ---------- */
.sidebar {
  grid-area: side;
  border-right: 1px solid var(--line);
  background: linear-gradient(180deg, rgba(8, 17, 36, 0.86), rgba(5, 11, 24, 0.7));
  backdrop-filter: blur(12px);
  padding: 16px 12px;
  display: flex;
  flex-direction: column;
  gap: 6px;
  overflow-y: auto;
}

.nav__label {
  font-size: 10px;
  letter-spacing: 2.2px;
  text-transform: uppercase;
  color: var(--txt-3);
  padding: 6px 10px 8px;
}

.nav__item {
  position: relative;
  display: flex;
  align-items: center;
  gap: 11px;
  padding: 11px 12px;
  border-radius: var(--r-md);
  border: 1px solid transparent;
  color: var(--txt-2);
  cursor: pointer;
  transition: background 0.18s ease, color 0.18s ease, border-color 0.18s ease;
  user-select: none;
}

.nav__item:hover {
  background: rgba(34, 120, 220, 0.10);
  color: var(--txt);
  border-color: var(--line);
}

.nav__item.is-active {
  background: linear-gradient(90deg, rgba(34, 211, 238, 0.16), rgba(59, 130, 246, 0.05));
  border-color: var(--line-2);
  color: #eaf7ff;
  box-shadow: inset 0 0 22px rgba(34, 150, 238, 0.10);
}

.nav__item.is-active::before {
  content: "";
  position: absolute;
  left: -12px; top: 50%;
  transform: translateY(-50%);
  width: 3px; height: 26px;
  border-radius: 0 3px 3px 0;
  background: linear-gradient(180deg, var(--cyan), var(--blue));
  box-shadow: var(--glow-cyan);
}

.nav__ico {
  width: 30px; height: 30px; flex: none;
  display: grid; place-items: center;
  border-radius: 9px;
  background: rgba(20, 44, 84, 0.6);
  border: 1px solid var(--line);
  color: var(--azure);
}
.nav__item.is-active .nav__ico {
  color: var(--cyan);
  border-color: var(--line-2);
  box-shadow: var(--glow-cyan);
}

.nav__txt { min-width: 0; }
.nav__txt b { display: block; font-size: 13.5px; font-weight: 600; letter-spacing: 0.4px; }
.nav__txt span { display: block; font-size: 10.5px; color: var(--txt-3); letter-spacing: 0.6px; }

.nav__badge {
  margin-left: auto;
  font-family: var(--font-num);
  font-size: 11px;
  padding: 1px 7px;
  border-radius: 999px;
  background: rgba(34, 211, 238, 0.14);
  border: 1px solid rgba(34, 211, 238, 0.32);
  color: var(--cyan);
}

.sidebar__foot { margin-top: auto; padding-top: 14px; }

.sysload { display: grid; gap: 9px; }
.sysload__row { display: grid; gap: 4px; }
.sysload__hd { display: flex; justify-content: space-between; font-size: 11px; color: var(--txt-3); }
.sysload__hd b { font-family: var(--font-num); color: var(--txt-2); font-weight: 600; }

/* ---------- 主区 ---------- */
.main {
  grid-area: main;
  overflow-y: auto;
  overflow-x: hidden;
  padding: 18px 20px 30px;
}

.view { display: none; }
.view.is-active { display: block; }

.view__hd {
  display: flex;
  align-items: flex-end;
  gap: 16px;
  flex-wrap: wrap;
  margin-bottom: 16px;
}

.view__title { display: flex; flex-direction: column; gap: 2px; }
.view__title h1 {
  margin: 0;
  font-size: 21px;
  font-weight: 600;
  letter-spacing: 1px;
}
.view__title h1 em {
  font-style: normal;
  background: linear-gradient(90deg, var(--cyan), var(--azure));
  -webkit-background-clip: text;
  background-clip: text;
  color: transparent;
}
.view__title p { margin: 0; font-size: 12.5px; color: var(--txt-3); letter-spacing: 0.4px; }

.view__crumb {
  font-size: 11px;
  letter-spacing: 1.4px;
  color: var(--txt-3);
  text-transform: uppercase;
  font-family: var(--font-num);
}

.view__actions { margin-left: auto; display: flex; gap: 8px; flex-wrap: wrap; }

/* ==========================================================================
   通用组件
   ========================================================================== */

/* ---------- 按钮 ---------- */
.btn {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  height: 32px;
  padding: 0 14px;
  border-radius: var(--r-sm);
  border: 1px solid var(--line-2);
  background: linear-gradient(180deg, rgba(24, 58, 110, 0.7), rgba(14, 34, 68, 0.6));
  color: #dff1ff;
  font-size: 12.5px;
  font-family: inherit;
  letter-spacing: 0.5px;
  cursor: pointer;
  transition: filter 0.18s ease, box-shadow 0.18s ease, transform 0.12s ease;
  white-space: nowrap;
}
.btn:hover { filter: brightness(1.22); box-shadow: var(--glow-blue); }
.btn:active { transform: translateY(1px); }

.btn--primary {
  border-color: rgba(34, 211, 238, 0.55);
  background: linear-gradient(135deg, rgba(34, 211, 238, 0.30), rgba(59, 130, 246, 0.30));
  color: #eafeff;
  box-shadow: 0 0 16px rgba(34, 180, 238, 0.20);
}
.btn--ghost { background: rgba(255, 255, 255, 0.03); border-color: var(--line); color: var(--txt-2); }
.btn--danger { border-color: rgba(248, 113, 113, 0.45); background: linear-gradient(180deg, rgba(120, 30, 40, 0.6), rgba(70, 18, 26, 0.5)); color: #ffe3e3; }
.btn--ok { border-color: rgba(52, 211, 153, 0.45); background: linear-gradient(180deg, rgba(16, 90, 66, 0.6), rgba(10, 56, 42, 0.5)); color: #dcfff1; }
.btn--sm { height: 27px; padding: 0 10px; font-size: 11.5px; }

/* ---------- 面板 ---------- */
.panel {
  position: relative;
  border-radius: var(--r-lg);
  border: 1px solid var(--line);
  background: linear-gradient(180deg, var(--panel-a), var(--panel-b));
  backdrop-filter: blur(12px);
  box-shadow: 0 22px 46px -30px rgba(0, 0, 0, 0.95), inset 0 1px 0 rgba(255, 255, 255, 0.04);
  overflow: hidden;
}

/* 四角装饰 */
.panel--corner::before,
.panel--corner::after {
  content: "";
  position: absolute;
  width: 16px; height: 16px;
  border: 1px solid var(--line-3);
  pointer-events: none;
  opacity: 0.75;
}
.panel--corner::before { top: 7px; left: 7px; border-right: 0; border-bottom: 0; border-radius: 4px 0 0 0; }
.panel--corner::after { bottom: 7px; right: 7px; border-left: 0; border-top: 0; border-radius: 0 0 4px 0; }

.panel__hd {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 12px 16px;
  border-bottom: 1px solid var(--line);
  background: linear-gradient(90deg, rgba(34, 130, 238, 0.10), transparent 70%);
}

.panel__hd h2 {
  margin: 0;
  font-size: 13.5px;
  font-weight: 600;
  letter-spacing: 1.1px;
  display: flex;
  align-items: center;
  gap: 8px;
}

.panel__hd h2::before {
  content: "";
  width: 3px; height: 14px;
  border-radius: 2px;
  background: linear-gradient(180deg, var(--cyan), var(--blue));
  box-shadow: var(--glow-cyan);
}

.panel__hd .sub { font-size: 11px; color: var(--txt-3); letter-spacing: 0.6px; }
.panel__tools { margin-left: auto; display: flex; align-items: center; gap: 8px; }
.panel__bd { padding: 14px 16px; }
.panel__bd--flush { padding: 0; }
.panel__ft {
  padding: 10px 16px;
  border-top: 1px solid var(--line);
  background: rgba(6, 14, 30, 0.5);
}

/* ---------- 标签 ---------- */
.tag {
  display: inline-flex;
  align-items: center;
  gap: 5px;
  padding: 1px 8px;
  border-radius: 5px;
  font-size: 11px;
  letter-spacing: 0.4px;
  border: 1px solid transparent;
  white-space: nowrap;
  font-weight: 500;
}
.tag--cyan { color: #a5f3fc; background: rgba(34, 211, 238, 0.12); border-color: rgba(34, 211, 238, 0.34); }
.tag--blue { color: #bfdbfe; background: rgba(59, 130, 246, 0.14); border-color: rgba(59, 130, 246, 0.36); }
.tag--green { color: #a7f3d0; background: rgba(52, 211, 153, 0.12); border-color: rgba(52, 211, 153, 0.34); }
.tag--amber { color: #fde68a; background: rgba(251, 191, 36, 0.12); border-color: rgba(251, 191, 36, 0.34); }
.tag--red { color: #fecaca; background: rgba(248, 113, 113, 0.12); border-color: rgba(248, 113, 113, 0.36); }
.tag--violet { color: #c7d2fe; background: rgba(129, 140, 248, 0.14); border-color: rgba(129, 140, 248, 0.36); }
.tag--grey { color: var(--txt-2); background: rgba(148, 163, 184, 0.10); border-color: rgba(148, 163, 184, 0.26); }

/* ---------- KPI ---------- */
.kpis {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(184px, 1fr));
  gap: 14px;
  margin-bottom: var(--gap);
}

.kpi {
  position: relative;
  padding: 14px 16px 12px;
  border-radius: var(--r-lg);
  border: 1px solid var(--line);
  background: linear-gradient(150deg, rgba(18, 38, 74, 0.80), rgba(8, 16, 34, 0.70));
  overflow: hidden;
}
.kpi::after {
  content: "";
  position: absolute;
  right: -30px; top: -30px;
  width: 96px; height: 96px;
  border-radius: 50%;
  background: radial-gradient(circle, rgba(56, 189, 248, 0.22), transparent 68%);
}
.kpi__lb { font-size: 11.5px; color: var(--txt-3); letter-spacing: 1px; display: flex; align-items: center; gap: 6px; }
.kpi__vl {
  font-family: var(--font-num);
  font-size: 30px;
  line-height: 1.15;
  font-weight: 600;
  letter-spacing: 0.5px;
  margin-top: 4px;
  color: #f0f8ff;
  text-shadow: 0 0 22px rgba(56, 189, 248, 0.35);
}
.kpi__vl u { font-size: 13px; text-decoration: none; color: var(--txt-3); margin-left: 3px; font-weight: 400; }
.kpi__ft { display: flex; align-items: center; gap: 8px; margin-top: 6px; font-size: 11.5px; color: var(--txt-3); }
.kpi__up { color: var(--green); }
.kpi__down { color: var(--red); }
.kpi--cyan .kpi__vl { color: #cffafe; }
.kpi--violet .kpi__vl { color: #ddd6fe; }
.kpi--amber .kpi__vl { color: #fef3c7; }
.kpi--green .kpi__vl { color: #d1fae5; }

.spark { margin-left: auto; opacity: 0.85; }

/* ---------- 键值列表 ---------- */
.kv { display: grid; grid-template-columns: 84px minmax(0, 1fr); gap: 9px 12px; margin: 0; }
.kv dt { font-size: 12px; color: var(--txt-3); letter-spacing: 0.4px; }
.kv dd { margin: 0; font-size: 12.5px; color: var(--txt); word-break: break-all; }
.kv dd .num { font-family: var(--font-num); letter-spacing: 0.6px; }

/* ---------- 进度条 ---------- */
.bar {
  height: 6px;
  border-radius: 999px;
  background: rgba(148, 163, 184, 0.14);
  overflow: hidden;
}
.bar__fill {
  height: 100%;
  border-radius: 999px;
  background: linear-gradient(90deg, var(--blue), var(--cyan));
  box-shadow: 0 0 10px rgba(34, 211, 238, 0.55);
}
.bar__fill--green { background: linear-gradient(90deg, #059669, var(--green)); box-shadow: 0 0 10px rgba(52, 211, 153, 0.5); }
.bar__fill--amber { background: linear-gradient(90deg, #d97706, var(--amber)); box-shadow: 0 0 10px rgba(251, 191, 36, 0.5); }
.bar__fill--red { background: linear-gradient(90deg, #dc2626, var(--red)); box-shadow: 0 0 10px rgba(248, 113, 113, 0.5); }
.bar__fill--violet { background: linear-gradient(90deg, #6d28d9, var(--violet)); box-shadow: 0 0 10px rgba(129, 140, 248, 0.5); }

.prow { display: grid; gap: 6px; }
.prow__hd { display: flex; justify-content: space-between; align-items: baseline; font-size: 12px; color: var(--txt-2); }
.prow__hd b { font-family: var(--font-num); color: var(--txt); font-size: 13px; }

/* ---------- 表格 ---------- */
.tbl-wrap { overflow-x: auto; }
.tbl { width: 100%; border-collapse: collapse; font-size: 12.5px; }
.tbl th {
  text-align: left;
  padding: 9px 14px;
  font-size: 10.5px;
  letter-spacing: 1.4px;
  text-transform: uppercase;
  color: var(--txt-3);
  font-weight: 600;
  background: rgba(9, 20, 42, 0.72);
  border-bottom: 1px solid var(--line-2);
  white-space: nowrap;
}
.tbl td {
  padding: 9px 14px;
  border-bottom: 1px solid rgba(70, 158, 255, 0.08);
  color: var(--txt-2);
  white-space: nowrap;
}
.tbl tbody tr:hover td { background: rgba(34, 130, 238, 0.08); color: var(--txt); }
.tbl tbody tr:last-child td { border-bottom: 0; }
.tbl .num { font-family: var(--font-num); color: var(--txt); letter-spacing: 0.5px; }
.tbl .strong { color: var(--txt); font-weight: 600; }
.tbl--zebra tbody tr:nth-child(even) td { background: rgba(255, 255, 255, 0.015); }

.who { display: flex; align-items: center; gap: 9px; }
.who__av {
  width: 26px; height: 26px; flex: none;
  border-radius: 8px;
  display: grid; place-items: center;
  font-size: 11px; font-weight: 600;
  color: #04122a;
  background: linear-gradient(140deg, var(--azure), var(--blue));
}
.who__av--v { background: linear-gradient(140deg, var(--violet), #a855f7); }
.who__av--g { background: linear-gradient(140deg, var(--green), #10b981); }
.who__av--a { background: linear-gradient(140deg, var(--amber), #f97316); }
.who__av--c { background: linear-gradient(140deg, var(--cyan), var(--azure)); }
.who b { display: block; font-size: 12.5px; color: var(--txt); font-weight: 600; }
.who span { display: block; font-size: 10.5px; color: var(--txt-3); }

/* ---------- 对话流 ---------- */
.chat {
  display: flex;
  flex-direction: column;
  gap: 15px;
  padding: 16px;
  max-height: 560px;
  overflow-y: auto;
}

.msg { display: flex; gap: 10px; max-width: 88%; }
.msg--right { align-self: flex-end; flex-direction: row-reverse; }
.msg--center { align-self: center; max-width: 100%; }

.msg__av {
  width: 32px; height: 32px; flex: none;
  border-radius: 10px;
  display: grid; place-items: center;
  font-size: 11px; font-weight: 700;
  border: 1px solid var(--line-2);
}
.msg__av--ai { background: linear-gradient(140deg, rgba(34, 211, 238, 0.32), rgba(59, 130, 246, 0.22)); color: var(--cyan); box-shadow: var(--glow-cyan); }
.msg__av--user { background: linear-gradient(140deg, rgba(129, 140, 248, 0.32), rgba(168, 85, 247, 0.20)); color: #c4b5fd; }
.msg__av--agent { background: linear-gradient(140deg, rgba(52, 211, 153, 0.30), rgba(16, 185, 129, 0.18)); color: var(--green); }

.msg__bd { min-width: 0; }
.msg__meta {
  display: flex; align-items: center; gap: 8px;
  font-size: 10.5px; color: var(--txt-3);
  margin-bottom: 4px; letter-spacing: 0.5px;
}
.msg--right .msg__meta { justify-content: flex-end; }
.msg__meta b { color: var(--txt-2); font-weight: 600; font-size: 11.5px; }

.bubble {
  padding: 9px 13px;
  border-radius: 12px;
  font-size: 13px;
  line-height: 1.65;
  border: 1px solid var(--line);
  background: rgba(12, 26, 52, 0.82);
  color: #dceaff;
}
.msg--ai .bubble {
  border-color: rgba(34, 211, 238, 0.28);
  background: linear-gradient(150deg, rgba(14, 48, 74, 0.85), rgba(10, 26, 50, 0.8));
  border-top-left-radius: 3px;
}
.msg--right .bubble {
  border-color: rgba(129, 140, 248, 0.28);
  background: linear-gradient(150deg, rgba(38, 32, 78, 0.85), rgba(20, 22, 48, 0.8));
  border-top-right-radius: 3px;
}
.msg--agent .bubble {
  border-color: rgba(52, 211, 153, 0.28);
  background: linear-gradient(150deg, rgba(12, 52, 44, 0.85), rgba(10, 30, 34, 0.8));
  border-top-left-radius: 3px;
}

.msg__tags { display: flex; gap: 6px; flex-wrap: wrap; margin-top: 6px; }

.sysline {
  display: flex; align-items: center; gap: 10px;
  font-size: 11.5px; color: var(--txt-3);
  letter-spacing: 0.6px;
  padding: 5px 14px;
  border-radius: 999px;
  background: rgba(10, 22, 46, 0.72);
  border: 1px solid var(--line);
}
.sysline::before, .sysline::after {
  content: ""; height: 1px; flex: 1;
  background: linear-gradient(90deg, transparent, var(--line-2));
}
.sysline::after { background: linear-gradient(90deg, var(--line-2), transparent); }

/* ---------- 波形 ---------- */
.wave-box {
  display: flex; align-items: center; gap: 12px;
  padding: 12px 14px;
  border-radius: var(--r-md);
  background: rgba(6, 15, 32, 0.72);
  border: 1px solid var(--line);
}
.wave {
  display: flex; align-items: center; gap: 2.5px;
  height: 52px; flex: 1; min-width: 0;
}
.wave i {
  flex: 1;
  min-width: 2px;
  border-radius: 2px;
  background: linear-gradient(180deg, var(--cyan), rgba(59, 130, 246, 0.55));
  box-shadow: 0 0 6px rgba(34, 211, 238, 0.35);
}
.wave--violet i { background: linear-gradient(180deg, var(--violet), rgba(168, 85, 247, 0.45)); box-shadow: 0 0 6px rgba(129, 140, 248, 0.35); }
.wave--green i { background: linear-gradient(180deg, var(--green), rgba(16, 185, 129, 0.45)); box-shadow: 0 0 6px rgba(52, 211, 153, 0.35); }

.wave-meta { text-align: right; flex: none; }
.wave-meta b { display: block; font-family: var(--font-num); font-size: 19px; color: #e6f7ff; }
.wave-meta span { display: block; font-size: 10.5px; color: var(--txt-3); letter-spacing: 0.6px; }

/* ---------- 时间线 ---------- */
.tl { position: relative; padding-left: 22px; display: grid; gap: 15px; }
.tl::before {
  content: "";
  position: absolute;
  left: 6px; top: 5px; bottom: 5px;
  width: 1px;
  background: linear-gradient(180deg, var(--cyan), rgba(59, 130, 246, 0.35), transparent);
}
.tl__it { position: relative; }
.tl__it::before {
  content: "";
  position: absolute;
  left: -19px; top: 6px;
  width: 8px; height: 8px;
  border-radius: 50%;
  background: var(--cyan);
  box-shadow: 0 0 0 3px rgba(34, 211, 238, 0.16), var(--glow-cyan);
}
.tl__it--done::before { background: var(--green); box-shadow: 0 0 0 3px rgba(52, 211, 153, 0.16); }
.tl__it--wait::before { background: var(--txt-3); box-shadow: none; }
.tl__it--warn::before { background: var(--amber); box-shadow: 0 0 0 3px rgba(251, 191, 36, 0.16); }
.tl__hd { display: flex; align-items: baseline; gap: 8px; }
.tl__hd b { font-size: 12.5px; color: var(--txt); font-weight: 600; }
.tl__hd time { margin-left: auto; font-family: var(--font-num); font-size: 11px; color: var(--txt-3); }
.tl__bd { font-size: 12px; color: var(--txt-3); margin-top: 2px; }

/* ---------- 槽位 / 意图 ---------- */
.slot {
  display: flex; align-items: center; gap: 10px;
  padding: 8px 11px;
  border-radius: var(--r-sm);
  background: rgba(8, 18, 38, 0.7);
  border: 1px solid var(--line);
}
.slot__k { font-size: 11.5px; color: var(--txt-3); width: 74px; flex: none; letter-spacing: 0.4px; }
.slot__v { font-size: 12.5px; color: var(--txt); font-family: var(--font-num); letter-spacing: 0.4px; flex: 1; min-width: 0; }
.slot--empty .slot__v { color: var(--txt-3); font-family: var(--font-ui); font-style: italic; }

.stack { display: grid; gap: 9px; }
.row { display: flex; align-items: center; gap: 10px; }
.row--between { justify-content: space-between; }
.grow { flex: 1; min-width: 0; }
.muted { color: var(--txt-3); }
.small { font-size: 11.5px; }
.mono { font-family: var(--font-num); letter-spacing: 0.6px; }
.hr { height: 1px; background: var(--line); margin: 12px 0; border: 0; }

/* ---------- 网格布局工具 ---------- */
.grid { display: grid; gap: var(--gap); align-items: start; }
.g-3a { grid-template-columns: 320px minmax(0, 1fr) 360px; }
.g-3b { grid-template-columns: minmax(0, 1fr) 380px 320px; }
.g-2 { grid-template-columns: repeat(2, minmax(0, 1fr)); }
.g-2a { grid-template-columns: minmax(0, 1.55fr) minmax(0, 1fr); }
.g-3 { grid-template-columns: repeat(3, minmax(0, 1fr)); }
.mt { margin-top: var(--gap); }

/* ---------- 通话控制条 ---------- */
.ctlbar {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 12px 16px;
  border-radius: var(--r-lg);
  border: 1px solid var(--line-2);
  background: linear-gradient(180deg, rgba(14, 34, 68, 0.85), rgba(7, 16, 34, 0.8));
  backdrop-filter: blur(12px);
  box-shadow: 0 0 30px -12px rgba(34, 180, 238, 0.35);
  flex-wrap: wrap;
}
.ctlbar__info { display: flex; align-items: center; gap: 12px; padding-right: 14px; border-right: 1px solid var(--line); }
.ctlbar__timer { font-family: var(--font-num); font-size: 22px; letter-spacing: 1.6px; color: #eaf8ff; text-shadow: 0 0 16px rgba(56, 189, 248, 0.5); }
.ctlbar__timer small { display: block; font-size: 10px; letter-spacing: 1.4px; color: var(--txt-3); text-shadow: none; }

.ctl { display: flex; gap: 8px; flex-wrap: wrap; }
.ctl__btn {
  width: 40px; height: 40px;
  display: grid; place-items: center;
  border-radius: 12px;
  border: 1px solid var(--line-2);
  background: rgba(16, 38, 76, 0.7);
  color: #cfe6ff;
  cursor: pointer;
  transition: filter 0.16s ease, box-shadow 0.16s ease;
}
.ctl__btn:hover { filter: brightness(1.25); box-shadow: var(--glow-blue); }
.ctl__btn--on { border-color: rgba(34, 211, 238, 0.6); color: var(--cyan); background: rgba(34, 211, 238, 0.14); box-shadow: var(--glow-cyan); }
.ctl__btn--end { border-color: rgba(248, 113, 113, 0.55); color: #ffd7d7; background: linear-gradient(180deg, rgba(140, 32, 44, 0.75), rgba(84, 20, 28, 0.6)); }
.ctl__lb { font-size: 10px; color: var(--txt-3); text-align: center; margin-top: 3px; letter-spacing: 0.4px; }
.ctl__grp { display: grid; justify-items: center; }

/* ---------- 成员卡 ---------- */
.member {
  display: flex; align-items: center; gap: 11px;
  padding: 10px 12px;
  border-radius: var(--r-md);
  background: rgba(8, 18, 38, 0.66);
  border: 1px solid var(--line);
}
.member--live { border-color: rgba(52, 211, 153, 0.34); background: linear-gradient(90deg, rgba(16, 60, 48, 0.5), rgba(8, 18, 38, 0.6)); }
.member--ring { border-color: rgba(251, 191, 36, 0.34); background: linear-gradient(90deg, rgba(70, 52, 14, 0.42), rgba(8, 18, 38, 0.6)); }
.member--fail { border-color: rgba(248, 113, 113, 0.28); opacity: 0.82; }
.member__av {
  width: 36px; height: 36px; flex: none;
  border-radius: 11px;
  display: grid; place-items: center;
  font-size: 12px; font-weight: 700;
  color: #04122a;
  background: linear-gradient(140deg, var(--azure), var(--blue));
}
.member__av--ai { background: linear-gradient(140deg, var(--cyan), #0ea5e9); box-shadow: var(--glow-cyan); }
.member__av--g { background: linear-gradient(140deg, var(--green), #10b981); }
.member__av--v { background: linear-gradient(140deg, var(--violet), #a855f7); }
.member__av--a { background: linear-gradient(140deg, var(--amber), #f97316); }
.member__bd { flex: 1; min-width: 0; }
.member__bd b { display: block; font-size: 13px; color: var(--txt); font-weight: 600; }
.member__bd span { display: block; font-size: 11px; color: var(--txt-3); }
.member__rt { text-align: right; flex: none; }
.member__rt b { display: block; font-family: var(--font-num); font-size: 14px; color: #dff1ff; }
.member__rt span { display: block; font-size: 10.5px; color: var(--txt-3); }

/* ---------- 发言占比 ---------- */
.speak { display: grid; gap: 11px; }
.speak__row { display: grid; grid-template-columns: 76px minmax(0, 1fr) 44px; gap: 10px; align-items: center; font-size: 12px; }
.speak__row span:first-child { color: var(--txt-2); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.speak__row b { font-family: var(--font-num); text-align: right; color: var(--txt); }

/* ---------- 漏斗 ---------- */
.funnel { display: grid; gap: 8px; }
.funnel__it { display: grid; grid-template-columns: 92px minmax(0, 1fr) 96px; gap: 11px; align-items: center; font-size: 12px; }
.funnel__bar {
  height: 26px;
  border-radius: 6px;
  background: linear-gradient(90deg, rgba(59, 130, 246, 0.75), rgba(34, 211, 238, 0.55));
  border: 1px solid rgba(120, 220, 255, 0.28);
  box-shadow: inset 0 0 18px rgba(34, 211, 238, 0.20);
  display: flex; align-items: center; padding: 0 9px;
  font-family: var(--font-num); font-size: 12px; color: #eafeff;
}
.funnel__it:nth-child(2) .funnel__bar { background: linear-gradient(90deg, rgba(59, 130, 246, 0.62), rgba(34, 211, 238, 0.42)); }
.funnel__it:nth-child(3) .funnel__bar { background: linear-gradient(90deg, rgba(129, 140, 248, 0.60), rgba(59, 130, 246, 0.40)); }
.funnel__it:nth-child(4) .funnel__bar { background: linear-gradient(90deg, rgba(52, 211, 153, 0.60), rgba(16, 185, 129, 0.38)); }
.funnel__it:nth-child(5) .funnel__bar { background: linear-gradient(90deg, rgba(251, 191, 36, 0.55), rgba(249, 115, 22, 0.35)); }
.funnel__rt { text-align: right; font-family: var(--font-num); color: var(--txt-2); font-size: 12px; }

/* ---------- 提示块 ---------- */
.note {
  display: flex; gap: 10px;
  padding: 10px 12px;
  border-radius: var(--r-md);
  font-size: 12px;
  line-height: 1.6;
  border: 1px solid var(--line);
  background: rgba(10, 22, 46, 0.66);
  color: var(--txt-2);
}
.note svg { flex: none; margin-top: 2px; }
.note--info { border-color: rgba(56, 189, 248, 0.30); background: rgba(12, 40, 68, 0.55); color: #cfe9ff; }
.note--warn { border-color: rgba(251, 191, 36, 0.32); background: rgba(58, 44, 12, 0.42); color: #fde9c0; }
.note--ok { border-color: rgba(52, 211, 153, 0.30); background: rgba(12, 52, 42, 0.45); color: #ccf5e4; }
.note--danger { border-color: rgba(248, 113, 113, 0.32); background: rgba(60, 18, 24, 0.45); color: #ffd9d9; }

/* ---------- 拓扑图 ---------- */
.topo { width: 100%; height: auto; display: block; }
.topo text { font-family: var(--font-ui); }

/* ---------- 表单（静态展示） ---------- */
.field { display: grid; gap: 5px; }
.field__lb { font-size: 11.5px; color: var(--txt-3); letter-spacing: 0.6px; }
.field__ct {
  display: flex; align-items: center; gap: 8px;
  height: 34px; padding: 0 11px;
  border-radius: var(--r-sm);
  border: 1px solid var(--line);
  background: rgba(6, 14, 30, 0.8);
  font-size: 12.5px; color: var(--txt);
}
.field__ct--area { height: auto; padding: 9px 11px; line-height: 1.6; }
.field__ct .mono { color: #cfe6ff; }
.field__ct .ph { color: var(--txt-3); }
.field__ct .caret { margin-left: auto; color: var(--txt-3); }

.switch {
  width: 36px; height: 19px; flex: none;
  border-radius: 999px;
  background: rgba(148, 163, 184, 0.22);
  border: 1px solid var(--line);
  position: relative;
}
.switch::after {
  content: "";
  position: absolute; top: 2px; left: 2px;
  width: 13px; height: 13px; border-radius: 50%;
  background: var(--txt-3);
}
.switch--on { background: rgba(34, 211, 238, 0.24); border-color: rgba(34, 211, 238, 0.5); }
.switch--on::after { left: auto; right: 2px; background: var(--cyan); box-shadow: var(--glow-cyan); }

/* ---------- 图表容器 ---------- */
.chart { width: 100%; }
.chart svg { width: 100%; height: auto; display: block; }
.legend { display: flex; gap: 14px; flex-wrap: wrap; font-size: 11.5px; color: var(--txt-3); }
.legend i { width: 9px; height: 9px; border-radius: 2px; display: inline-block; margin-right: 5px; }

/* ---------- 环形仪表 ---------- */
.gauge-row { display: flex; align-items: center; gap: 16px; }
.gauge { position: relative; width: 118px; height: 118px; flex: none; }
.gauge svg { transform: rotate(-90deg); }
.gauge__ct {
  position: absolute; inset: 0;
  display: grid; place-content: center; text-align: center;
}
.gauge__ct b { font-family: var(--font-num); font-size: 25px; color: #eaf8ff; line-height: 1; }
.gauge__ct span { font-size: 10.5px; color: var(--txt-3); letter-spacing: 0.8px; }

/* ---------- 「立即试用」按钮下提示条 ---------- */
.view__actions { position: relative; }

.try-tip {
  position: absolute;
  top: calc(100% + 8px);
  right: 0;
  display: flex;
  align-items: center;
  gap: 9px;
  padding: 9px 15px;
  border-radius: 10px;
  font-size: 13px;
  letter-spacing: 0.4px;
  color: #dff1ff;
  background: linear-gradient(180deg, rgba(14, 40, 76, 0.97), rgba(8, 20, 42, 0.95));
  border: 1px solid rgba(34, 211, 238, 0.5);
  box-shadow: 0 0 24px rgba(34, 180, 238, 0.35), 0 14px 30px -14px rgba(0, 0, 0, 0.9);
  white-space: nowrap;
  opacity: 0;
  transform: translateY(-4px);
  pointer-events: none;
  z-index: 60;
  transition: opacity 0.2s ease, transform 0.2s ease;
}
.try-tip.is-show { opacity: 1; transform: translateY(0); }
.try-tip svg { color: var(--cyan); flex: none; }
.try-tip b {
  color: #22d3ee;
  font-family: var(--font-num);
  font-size: 16.5px;
  font-weight: 700;
  letter-spacing: 1px;
  text-shadow: 0 0 12px rgba(34, 211, 238, 0.75), 0 0 4px rgba(34, 211, 238, 0.6);
}

/* ---------- 响应式 ---------- */
@media (max-width: 1500px) {
  .g-3a { grid-template-columns: 290px minmax(0, 1fr); }
  .g-3a > .col-3 { grid-column: 1 / -1; }
  .g-3b { grid-template-columns: minmax(0, 1fr) 340px; }
  .g-3b > .col-3 { grid-column: 1 / -1; }
}
@media (max-width: 1180px) {
  .shell { grid-template-columns: 68px minmax(0, 1fr); }
  .nav__txt, .nav__badge, .nav__label, .sidebar__foot { display: none; }
  .nav__item { justify-content: center; padding: 11px 0; }
  .brand__txt { display: none; }
  .g-3a, .g-3b, .g-2, .g-2a, .g-3 { grid-template-columns: minmax(0, 1fr); }
  .g-3a > .col-3, .g-3b > .col-3 { grid-column: auto; }
}
@media (max-width: 760px) {
  .topbar__status { display: none; }
  .main { padding: 14px 12px 24px; }
}